Information
Find answers to common questions about Butterfly Handmade Beads jewelry, our ordering process, and more. We're here to help make your experience as smooth as possible.
Frequently asked questions
Here are some of the most common questions we receive at Butterfly Handmade Beads. If you can't find the answer you're looking for, please don't hesitate to contact us at butterfly.beads.handmade@gmail.com.
What are the most common questions customers ask about your jewelry or ordering process?
We often receive inquiries about custom orders, troubleshooting recent purchases, and jewelry sizing. If you have any questions about these topics or anything else, please reach out!
Can you briefly explain your shipping process, return policy, and what makes it customer-friendly?
Our shipping typically takes 5-7 business days. We offer a 30-day jewelry replacement for any damaged items and a 14-day refund if you are unsatisfied with your order. Email us with any questions or concerns @ info@butterfly-handmade-beads.com!
What are the biggest hesitations or concerns customers have before buying your handcrafted jewelry?
Many customers want to know what happens if they are unsatisfied with their order. Please visit our return and replacement policy page for detailed information.
What are your top tips for customers to best care for their new jewelry?
To maintain the best quality, keep your jewelry in a dry, room temperature setting.
Need more help?
Still have questions? Contact us directly for personalized support and assistance. We're always happy to help!